Privacy Policy

Last updated: June 20, 2026

This Privacy Policy explains how LinkPul collects, uses, stores, shares, and protects personal information when you use our websites, applications, dashboards, APIs, short link services, QR code services, analytics tools, and related services.

The Service is operated by ADPUL DIGITAL PAYMENT SERVICES – FZCO (“LinkPul”, “we”, “us”, or “our”).

Company trading name: ADPUL DIGITAL PAYMENT SERVICES – FZCO

Registered address: DSO-IFZA, IFZA Properties, Dubai Silicon Oasis, Dubai, United Arab Emirates

Tax registration: TRN: 104687329900003

By using LinkPul, you agree to the collection and use of information as described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information.

1.1 Account Information

When you create an account, we may collect:

  • Name;
  • Email address;
  • Password or authentication credentials;
  • Company or workspace name;
  • Billing information;
  • Plan and subscription details;
  • Support and communication history.

1.2 Link and QR Code Data

When you use LinkPul, we may process:

  • Destination URLs;
  • Short link aliases;
  • QR code settings;
  • Custom domains;
  • Redirect rules;
  • Campaign names, tags, folders, and UTM parameters;
  • Workspace and team activity.

1.3 Analytics and Usage Data

When someone clicks a short link or scans a QR code, we may collect event data such as:

  • Timestamp;
  • Short link or QR code identifier;
  • Destination URL;
  • Referrer;
  • Device type;
  • Browser type;
  • Operating system;
  • Approximate location derived from IP address;
  • IP address or derived network data;
  • User agent;
  • Campaign parameters;
  • Click and scan performance metrics.

We use this data to provide analytics, security, abuse detection, reporting, and Service functionality.

1.4 Technical Data

We may collect technical data from users and visitors, including:

  • IP address;
  • Browser and device information;
  • Log data;
  • Session data;
  • Cookie identifiers;
  • Error reports;
  • Security events;
  • API request metadata.

1.5 Payment Data

If you purchase a paid plan, payment information may be processed by third-party payment providers. LinkPul may receive billing status, invoice information, payment confirmation, and limited payment metadata. We do not intentionally store full payment card numbers on our own systems.

1.6 Communications

If you contact us, subscribe to updates, request support, or communicate with our team, we may collect your contact information and the content of your messages.

2. How We Use Information

We use information to:

  • Provide, operate, and maintain the Service;
  • Create and manage accounts;
  • Generate and manage short links and QR codes;
  • Process redirects and smart routing rules;
  • Provide analytics and reporting;
  • Detect, prevent, and investigate abuse, spam, phishing, malware, fraud, and security incidents;
  • Process payments and manage subscriptions;
  • Respond to support requests;
  • Improve Service performance, reliability, and user experience;
  • Communicate product updates, administrative notices, and security alerts;
  • Enforce our Terms of Service and Acceptable Use Policy;
  • Comply with legal obligations.

3. Cookies and Similar Technologies

We may use cookies, local storage, pixels, and similar technologies to:

  • Keep users signed in;
  • Remember preferences;
  • Analyze product usage;
  • Measure website performance;
  • Improve marketing campaigns;
  • Detect abuse and fraud.

You may control cookies through your browser settings. Some features may not work properly if cookies are disabled.

4. Legal Bases for Processing

Depending on your location, we may process personal data based on:

  • Performance of a contract;
  • Your consent;
  • Our legitimate interests;
  • Compliance with legal obligations;

Protection of users, the Service, and the public from abuse or harm.

5. How We Share Information

We may share information with:

5.1 Service Providers

We may share information with vendors that help us provide the Service, such as hosting providers, analytics providers, payment processors, email providers, customer support tools, security tools, and infrastructure providers.

5.2 Workspace Members

If you use LinkPul as part of a team or workspace, certain information may be visible to workspace owners, admins, and members, depending on their permissions.

5.3 Legal and Compliance

We may disclose information if required by law, regulation, court order, government request, or to protect the rights, safety, and security of LinkPul, users, or third parties.

5.4 Abuse and Security

We may share limited information with security providers, domain registrars, hosting providers, browser safety systems, or law enforcement where necessary to investigate or prevent phishing, malware, spam, fraud, or other abuse.

5.5 Business Transfers

If LinkPul is involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.

6. Public and Third-Party Destination Content

Short links and QR codes may redirect users to third-party websites. LinkPul does not control the privacy practices of destination websites.

When a user clicks a short link or scans a QR code, the destination website may collect its own data under its own privacy policy.

7. Data Retention

We retain information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and support business operations.

Analytics retention may vary depending on your plan. Some plans may retain analytics for a limited period, while higher plans may retain analytics for longer.

We may retain certain security, billing, abuse, and legal records even after account deletion where required or permitted by law.

8. Data Security

We use administrative, technical, and organizational measures designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no online service is completely secure. You are responsible for using strong passwords, protecting your credentials, managing workspace permissions, and securing your connected domains.

9. International Data Transfers

Because LinkPul serves global users, information may be processed in countries other than where you live. These countries may have data protection laws that differ from those in your jurisdiction.

Where required, we use appropriate safeguards for international data transfers.

10. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data;
  • Correct inaccurate data;
  • Request deletion;
  • Object to or restrict processing;
  • Request data portability;
  • Withdraw consent;
  • Opt out of certain marketing communications;
  • Lodge a complaint with a data protection authority.

To exercise your rights, contact us using the information below.

11. Marketing Communications

We may send product updates, newsletters, and marketing communications if you subscribe or where permitted by law.

You can unsubscribe from marketing emails at any time by using the unsubscribe link or contacting us.

You may still receive transactional or administrative messages related to your account, billing, security, or Service usage.

12. Children’s Privacy

LinkPul is not intended for children under the age required by applicable law. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

13. Data Processing for Customers

If you use LinkPul on behalf of an organization, you are responsible for ensuring that your use of the Service complies with applicable privacy laws and that you have provided any required notices or obtained any required consents from your users, visitors, or customers.

Where required, LinkPul may act as a data processor or service provider for certain customer data and as a data controller or business for account, billing, security, and operational data.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
Your continued use of the Service after updates means you acknowledge the revised Privacy Policy.

15. Contact

For privacy questions or requests, please contact us through the Contact page or by email at: